Contact & Support
How can we help?
Use the right contact route so we can respond clearly and keep an appropriate record.
✉️
General support
Registration, launch access, account information and platform questions.
💬
Complaints
Formal concerns about the platform, a user or our handling of an issue.
🚨
Emergency or crime
TakeawayDriver is not an emergency service. Call 999 for immediate danger or an active emergency, or use the appropriate police reporting route.
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Postal address
Main Reception
Club Lane
Halifax
HX2 8DB
Response expectations
We aim to acknowledge formal complaints within two working days and normally respond within ten working days. General support response times may vary during the launch period.