1. Data controller
TakeAwayDriver is operated by SOS Communications, operating in England and Wales. is currently the controller of personal information collected through TakeAwayDriver.
2. Exercising your rights
You may ask for access, correction, deletion, restriction, portability or object to processing where the relevant legal conditions apply. You may also withdraw consent for optional marketing.
Email admin@takeawaydriver.co.uk with enough information for us to identify you and understand the request. We may need proportionate identity evidence.
3. Data-protection complaints
Send a privacy complaint to complaints@takeawaydriver.co.uk and clearly state that it concerns data protection. Include what happened, relevant dates and the outcome you are seeking.
4. Our process
We will acknowledge a data-protection complaint as soon as reasonably practicable and within 30 days. We will investigate without undue delay, keep you informed where the investigation is extended and provide a written outcome.
5. Escalation
You may complain to the UK Information Commissioner’s Office. Contacting us first may allow the issue to be resolved more quickly, but it does not remove your right to approach the regulator.
6. Records
We retain proportionate records of requests, complaints, evidence, decisions and responses to demonstrate compliance and manage disputes.
Questions about this policy?
Email admin@takeawaydriver.co.uk or write to Calderdale Business Park, Main Reception, Club Lane, Halifax, HX2 8DB.